Help / FAQ
Frequently Asked Questions
Answers to the questions our customers ask most.
Yes. Our shop is at NO. 1-19, PV128, Jalan Genting Kelang, Setapak, 53300 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur. You are welcome to visit us.
We sell kain pelikat (Gajah Duduk, Atlas, Chop Peti Surat), kaftan and jubah for women, Tiga Serangkai kain batik, slim fit kurta, telekung, blankets, songket and sampin, and wholesale bundle packs. Every product is high quality and exclusive.
Our products are on Shopee Malaysia and Lazada Malaysia. Pick whichever platform you prefer to make your purchase.
We ship across Malaysia through Shopee and Lazada. Delivery usually takes 2-5 working days depending on your location. Delivery to Sabah and Sarawak may take 5-7 working days.
Yes, we accept wholesale orders. WhatsApp us at 017-497 8252 for special pricing. We also offer bundle packs of 5 and 10 pieces at a better price per piece.
Payment methods depend on the platform you choose. In general we accept FPX, credit and debit cards, e-wallets (ShopeePay, Touch 'n Go, GrabPay) and cash on delivery (COD) on some platforms.
Returns and exchanges follow the policy of the platform you bought from. You normally have to request a return within 7-15 days of receiving the item. Make sure the product is still in its original, unused condition.
Our kain pelikat and batik come in a standard size that fits most adults. For kurta, the available sizes are listed on each product page. If you are unsure, WhatsApp us and we will help.
Our shop opens Monday to Saturday, 10:30 in the morning to 6:00 in the evening. Closed on Sunday.
WhatsApp us at 017-497 8252 or email butiksaifuddineksklusif@gmail.com. We reply as soon as we can during opening hours.
Gajah Duduk kain pelikat at Butik Saifuddin Eksklusif starts at around RM 17 a piece for the standard collection, and goes up to RM 158 a piece for premium collections such as Ultimate Premium Silky. Bundle packs of 5 or 10 pieces save you more.
No, we are not an official Gajah Duduk stockist. We sell Gajah Duduk kain pelikat in several collections, including Hitam Putih, Infinity, Ultimate Premium Silky, Asia Kembang and Signature. Every product is genuine and sourced through an official distributor.